Payment for professional services is due at the time dental treatment is provided. Every effort will be made to provide a treatment plan which fits your timetable and budget, and gives your child the best possible care. We accept cash and most major credit cards.
Dental insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract. Dental insurance is not meant to cover all fees. It is meant to be an aid to your investment in your child’s dental healthcare. Most plans cover about 40-50% of average fees and may not necessarily cover the ideal treatment costs of your child’s needs. Some plans pay more and some less. Unfortunately not all recommended procedures are covered by insurances even if they are necessary for your child. We are committed to providing and recommending the best treatment for your child so please ask us about options to treatment choices that may not be covered by your insurance plan.
Our office is happy to file your insurance as a courtesy to you. We will make every effort to assure you receive maximum benefits.
Usual, Customary, or Reasonable Fees (UCR) is a term used by insurance carriers which is an amount the insurance company chooses to pay for each procedure. It is not based on the average charge of practicing specialists in the area. It is merely an allowable amount they will reimburse.
Please do not hesitate to ask about our financial policy. We want you to be comfortable in dealing with these matters. If you have any questions regarding your insurance, we ask that you contact your company regarding specifics and details of your plan. We look forward to welcoming your family to our Rohnert Park, CA office.